At MCLMEDU LLC, we want your order to arrive quickly and without hassle. This page explains how we process and ship orders, what delivery times you can expect, and where we ship. If you have any questions, we're happy to help.

Order Processing

All orders are processed within 1 business day, Monday through Friday. Orders placed before 11:00 PM CT on weekdays are typically processed the same day. Orders placed on weekends or holidays are processed the next business day.

During peak seasons or promotional periods, processing may take slightly longer. If there's any significant delay with your order, we'll reach out to you directly.

Shipping Rates & Methods

We offer free standard shipping on all U.S. orders with no minimum purchase required. What you see at checkout is what you pay — no hidden fees.

Most small and medium-sized items ship via standard carriers such as UPS, USPS, or FedEx and arrive within 1 to 3 business days after processing. Larger items such as riding mowers, zero-turn mowers, portable generators, standby generators, swing sets, and large garden structures ship by freight carrier and typically arrive within 3 to 7 business days depending on your location.

Delivery Times

After your order is processed, most items arrive within 1 to 3 business days. Freight shipments for oversized items typically take 3 to 7 business days. The freight carrier will contact you directly to schedule a delivery appointment before they arrive.

Once your order ships, we'll send tracking information to your email address. If 10 business days have passed and you still haven't received your order, contact us at contact@mclmedu.com and we'll look into it right away.

Where We Ship

We currently ship only within the United States. We do not ship to international addresses at this time, though we hope to expand in the future.

Multiple Addresses

We cannot split a single order across multiple shipping addresses. If you need to send items to different locations, please place separate orders and we'll handle each one individually.

Order Tracking

You can track your order using the tracking link in your shipping confirmation email. If you need assistance, contact us at contact@mclmedu.com with your order number and we'll help you locate your package. Please note that tracking information can take up to 48 hours to update after your order ships.

Address Changes

If you need to change your shipping address, email us immediately at contact@mclmedu.com or call +1 (405) 337-0504. If your order hasn't shipped yet, we can update the address at no charge. If it's already on its way, we'll need to wait for it to be returned before we can resend it. Please note that address changes for freight shipments may be more complex and may involve carrier redirect fees, so please act as quickly as possible.

Undeliverable Packages

If your package is returned to us marked as undeliverable, we'll reach out to you to arrange redelivery or issue a full refund. Either way, we'll make sure it gets sorted.

Lost or Stolen Packages

If your tracking shows your package as delivered but you can't find it, first check around your property and with neighbors or building management. If it still hasn't turned up, contact us at contact@mclmedu.com and we'll work with the carrier to resolve it.

Damaged Items

If your item arrives damaged, email us at contact@mclmedu.com with your order number and a photo of the damage. You don't need to ship anything back — we'll send a replacement right away. If a replacement isn't available, we'll issue a full refund or find you an alternative.

Wrong Items

If you received the wrong item, we sincerely apologize for the mix-up. Email us at contact@mclmedu.com with your order number and a quick description of what you received. We'll cover all costs to get the right item to you as fast as possible.

Returns & Refunds

We accept returns on both defective and non-defective items within 90 days of delivery. For full details, visit our Refund and Returns Policy .

Contact Us

If you have any questions about shipping, delivery, or your order status, don't hesitate to reach out. We're here to help.